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Customer interaction management
Results: 157

#	Item
21	Improve the Customer Experience – Make your Business Intelligence and Customer Self-Service Work Together What do your customers think of your self-service? How do you know? Every self-service interaction is an opportu Add to Reading List Source URL: voxeo.com Language: English - Date: 2013-08-28 17:41:54 Technology Customer experience management Interactive voice response MicroStrategy Customer experience Enterprise resource planning Business Business intelligence Voxeo
22	CASE STUDY: National Aqueous SIMPLIFYING OPERATIONS: How National Aqueous Corporation uses Send Word Now to Streamline Its Communication with both Residents and Regulatory Agencies National Aqueous Corporation, the wate Add to Reading List Source URL: www.sendwordnow.com Language: English - Date: 2010-03-11 17:21:00 Notification Service Notification system Text messaging Alert messaging Email Computing Internet Technology Human–computer interaction Information systems Customer experience management
23	PERSONALIZATION www.coremedia.com CoreMedia Personalization CoreMedia Personalization provides the basis for creating uniquely Add to Reading List Source URL: www.coremedia.com Language: English Content management systems User interface techniques World Wide Web Human–computer interaction Information retrieval Personalization Web portal Customer relationship management Web content Marketing Business Information science
24	It’s not just a dual-wake-up alarm clock, it’s a CD player and an aromatherapy machine, too! Add to Reading List Source URL: sites.lib.byu.edu Language: English - Date: 2013-04-24 12:09:38 Technology Human–computer interaction Usability Technical communication Online shopping Customer relationship management Hewlett-Packard Advertising World Usability Day Business Electronic commerce Marketing
25	Synthesys™ - Delivering agility and consistency to customer contact How can Noetica deliver high quality contact centre applications with clear Return on Investment? A Noetica white paper Add to Reading List Source URL: www.noetica.com Language: English - Date: 2014-01-16 11:36:56 Customer relationship management Contact manager Call centre Sales force management system Enterprise Campaign Management Customer interaction management Oracle CRM ECRM Marketing Business Customer experience management
26	Noble Interaction Analytics Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2014-11-14 09:07:31 Electronic commerce Information technology management Speech analytics Speech recognition Business intelligence Noble Systems Corporation Interactive voice response Workflow Customer dynamics Marketing Business Customer experience management
27	PO Box 261 g Burlington, NCPhone: g Fax: W eb S ite: http://ww w.insurance-web-sales.com g Add to Reading List Source URL: www.insurance-web-sales.com Language: English - Date: 2014-12-06 13:28:20 Computing Financial institutions Institutional investors Web hosting Web hosting service Website Customer relationship management Insurance Web page Human–computer interaction World Wide Web Business
28	Designing for Service: Creating an Experience Advantage by Shelley Evenson and Hugh Dubberly Design We are surrounded by things that have been Add to Reading List Source URL: www.dubberly.com Language: English - Date: 2010-03-10 15:24:37 Design Human–computer interaction Innovation Architectural design Service design Experience design Service blueprint Customer experience Service system Business Marketing Management
29	CUSTOMER STORY H UBRO N S AVE S £25,000 P E R A N NUM AND E NSUR E S STR IC T RE G UL ATO R Y COM P LIA N CE TH A NKS TO V1 Add to Reading List Source URL: www.wearev1.com Language: English - Date: 2013-03-25 12:18:22 Automatic identification and data capture Encodings Human–computer interaction Public key certificate Technology Computing Business Document management systems Electronic commerce Information technology management
30	Running Head: User Experience Design for Conversion Optimization User Experience Design for Conversion Optimization Hanna H. Gnann East Carolina University Add to Reading List Source URL: www.guiseppegetto.com Language: English - Date: 2013-12-11 23:37:34 Human–computer interaction Internet Market research User interfaces Customer experience management User experience design Conversion optimization Landing page optimization User experience Marketing Business Internet marketing

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